MILA FOXLEY · CUSTOMER INFORMATION

Delivery & Access Policy

Effective October 21, 2026 · Version 2026-10-21.1

Your personal lesson schedule

Studio enrolment opens after all lesson files are ready. For purchases through the studio checkout, day 1 opens at verified payment, the next lesson opens every 24 hours, and access ends 21 days after payment. All unlocked lessons can be replayed within this period. The schedule does not restart at first login. Exact times appear in your account in your browser’s timezone.

Receiving your access

We queue an access email after payment is verified. You can also request a fresh sign-in link from app.milafoxley.com using your access email. Keep your payment receipt, check your spam folder and ensure your email can receive messages. Contact hello@milafoxley.com to correct an email error or report missing instructions. We may request your order reference to verify the purchase, never your full card number.

What is included

Online access to the challenge during the stated period. No physical shipment, lifetime access or downloadable lesson library is included. Personal coaching and individual video reviews are excluded. Review the lesson descriptions and equipment list before buying; contact us if you need additional details.

Technical requirements and assistance

You need an internet-connected device, an up-to-date browser and access to your checkout email. If lessons do not load, email us with the page, device/browser and error message. Avoid sending passwords or sensitive health information.

Delays or failure to deliver

If we cannot deliver the purchased access, we will issue a refund. If the start is postponed or the promised access materially changes, we will notify you and offer a refund. You do not have to accept a replacement date. See our Refund & Cancellation Policy.